Preview Mode Links will not work in preview mode

The Business of Meetings


Mar 24, 2026

AI is no longer just a tool. It is changing how we work, how we deliver value, and how we run our businesses. 

In this episode, Eric discusses a major shift happening in our industry. He breaks down what is really happening and how you, as a business owner, can remain relevant and competitive.

Major Change

We are in a period of significant change. This shift is not only about technology. It’s about the value we bring and who will capture that value moving forward. It brings both opportunities and challenges.

Beyond Assistance

In the past, AI mainly assisted with small tasks. Now, it is executing. It can complete entire processes, not just support them. This simplifies many activities and dramatically increases their execution speed.

Acceleration

AI is now helping to build better AI. That creates a cycle of continuous improvement, which is why everything is accelerating so quickly right now.

Replicable Tasks

Much of the work done in business today, such as proposals, RFP responses, presentations, and client communication, can now be handled by AI. While not perfect, it is fast enough to change expectations and reduce the time required.

Changing Expectations

Tasks that previously took hours can now be completed in minutes. This is forcing business owners to reconsider their productivity, pricing, and service delivery.

Human Value

Human connection remains a key part of doing business. AI is not replacing people. Clients continue to buy from people they trust because they value their relationships, judgment calls, and outcomes.

A Role Shift

The role of professionals is changing. Instead of focusing on execution, they can now focus on defining problems, designing solutions, and coordinating tools. AI supports the execution layer.

Levels of Adoption

Business owners are responding to AI in different ways. Some ignore it, some use it occasionally, and others fully integrate it into their operations. Those who build systems and use AI strategically will gain the most advantage.

Smaller Teams

AI enables businesses to scale more efficiently. With the right systems and tools, small teams can now achieve results that previously required much larger organizations.

Daily Use

Using AI occasionally is not enough. Regular, daily use is required to understand its capabilities and integrate it effectively into your workflow.

Overwhelm

With many different AI tools available, it is easy to become overwhelmed. The best approach is to focus on a few tools, learn them well, and then apply them to your work.

Workflows

Instead of focusing on individual tasks, it is important to map out your workflows. That will help you identify where to apply automation and improve your use of AI.

Evaluate

Business owners should assess their activities and decide what can be automated, what should remain human, and where they add the most value. It is advisable to focus on areas that AI cannot replace.

Leadership

Although AI is taking over execution, leadership remains human. Decision-making, ownership, and strategic thinking remain the responsibilities of business owners.

Practical Steps

Start immediately. Set aside time to explore AI, test various tools, and begin automating repetitive tasks.

A Unique Opportunity

Despite all the uncertainty, this is one of the best times to own a business. Those who can adapt, learn, and take action will benefit the most from all the available opportunities.

Connect with Eric Rozenberg

On LinkedIn

Facebook

Instagram

Website

Listen to The Business of Meetings podcast

Subscribe to The Business of Meetings newsletter